Our Doctors

• Mission: "Patient care first” – prioritizing the health, dignity, and well-being of every patient.
• Vision: Delivering exceptional healthcare through advanced technology, compassionate service, and affordable care.

General Guidelines for All Hospital Staff:

1. Patient-Centered Care: Always place the patient’s needs and well-being at the forefront.
2. Professionalism: Uphold the hospital's mission, vision, and values. Dress appropriately and maintain a positive attitude toward patients and colleagues.
3. Respect & Compassion: Treat patients, families, and colleagues with dignity, empathy, and respect, regardless of their background, condition, or role.
4. Confidentiality: Strictly adhere to policies safeguarding patient information, particularly with electronic medical records.
5. Communication: Use clear, concise, and professional language. Listen actively and provide accurate information.
6. Timeliness: Ensure prompt and efficient delivery of services to reduce waiting times.
7. Accountability: Take responsibility for actions, admit mistakes, and learn from them.
8. Teamwork: Collaborate effectively with all departments to ensure seamless patient care.
9. Health & Safety: Follow safety protocols, report hazards, and prioritize the well-being of patients and staff.
10. Emergency Protocols: Stabilize patients before addressing financial concerns or billing.

Purpose

To maintain high standards of professionalism, patient care, and workplace harmony by addressing any violations of hospital policies, work ethics, or safety protocols

General Principles

1. Fairness: All disciplinary actions will be impartial and based on verified facts.
2. Confidentiality: Investigations and actions will be handled discreetly to protect the dignity of all involved.
3. Progressive Discipline: Whenever possible, corrective action will follow a step-by-step approach to encourage improvement before resorting to termination.